Day 94 - Checking in!

Flying.

I do that pretty well every week these days, sometimes more.

Just going between New York and Tokyo I would say twice a month now.

The more you get used to flying the more efficient you get - and the more impatient you get with inefficiencies along the way.

One thing I have noticed recently is that there are differences in the check-in experience depending on the airline.

I try to use economy of words, and also economy of seating...

Now, some of you might think, that is quite obvious, different airlines train their personal differently, also cultural differences shape the perceived level of customer service etc.

But I am not even talking about people right now.

I am talking about machines.

Specifically, the check-in computers that read your passport, and print up tickets and luggage stickers for you.

These devices have dramatically increased efficiencies in the check-in experience. Since all you need to do